Effective Date: May 2026
1. About Smartshopper.Africa
Smartshopper.Africa is a deal discovery and referral platform that connects users with products, promotions, and suppliers across Africa.
We do not directly sell products, process payments, store inventory, or fulfill orders.
All purchases are completed on third-party partner websites.
2. Refunds & Returns
Because purchases are made directly through partner suppliers and external websites:
- Refunds, returns, exchanges, and cancellations are handled by the individual supplier or partner website.
- Customers must contact the supplier directly regarding:
- Refund requests
- Damaged products
- Delivery issues
- Exchanges
- Order cancellations
Smartshopper.Africa is not responsible for processing refunds or handling returned items.
3. Supplier Policies
Each supplier or partner may have different:
- Return periods
- Refund conditions
- Shipping policies
- Warranty terms
We encourage users to carefully review the supplier’s policies before making a purchase.
4. Product Availability & Pricing
Prices, promotions, discounts, and product availability displayed on Smartshopper.Africa may change without notice and are controlled by the partner supplier.
While we strive to keep information accurate and updated, we cannot guarantee:
- Product availability
- Pricing accuracy
- Promotional validity
5. Third-Party Responsibility
Smartshopper.Africa is not liable for:
- Product quality
- Shipping delays
- Supplier disputes
- Payment issues
- Warranty claims
- Returns or refunds
Any disputes regarding purchases must be resolved directly with the supplier or retailer.
6. Contact Us
If you have questions about this policy or experience issues using our platform, contact us at:
Smartshopper.Africa
Email: support@smartshopper.africa
Website: www.smartshopper.africa